Shipping policy
Shipping Policy
Last updated: May 2026
Where We Ship
Sensory Restore currently ships within the United States only. We do not ship to PO Boxes, APO/FPO addresses, or US territories at this time.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
Once your order has been processed and dispatched, estimated delivery times are:
- Standard Shipping: 7-14 business days
Please note these are estimates and not guarantees. Delays may occasionally occur due to carrier volume, weather, or other circumstances outside our control.
Shipping Rates
- Orders under $150: Standard shipping rate calculated at checkout
- Orders $150 and over: FREE standard shipping — automatically applied at checkout
Order Tracking
Once your order ships you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking to update after receiving your shipping confirmation.
Lost or Delayed Packages
If your package has not arrived within 20 business days of your ship date please contact us at sensoryrestore@gmail.com and we will investigate with the carrier on your behalf.
Contact Us
For any shipping questions: sensoryrestore@gmail.com